Irena Kovacevic
University of Applied Health Sciences in Zagreb, Croatia; Faculty of Health Studies, Department of Nursing, University of Rijeka, CroatiaTitle: Health literacy of patients by source of information: A cross-sectional study
Abstract
Background: Health literacy represents the level that individuals can achieve to obtain,
process, and understand essential health information and services necessary to make
appropriate health decisions. The patient has the right to be informed by the medical staff about
the course of treatment, to know the subject of treatment, and to be responsible for it. Nurses
play a key role in the effective and sustainable implementation of health knowledge.
Aim: The research aimed to better understand the information that the medical staff gives to the
patient, to understand the information obtained, and to use written educational materials and
the Internet to obtain information about the diseases of patients in primary and secondary health
care. The aim was to determine whether there are differences in the level of knowledge of
patients about the source of information.
Methods: A cross-sectional study was conducted with three groups of patients using a
questionnaire developed for this study.
Results: Out of a total of 300 patients, 49% (147) indicated that the most common source of
information was a specialist, and 29% (87) indicated that the most common source of
information was medical staff. A total of 48% (144) of patients reported that the information
was not understandable, and 83% (249) did not receive any educational material.
Conclusion: Based on the study results, it can be concluded that patients, regardless of which
group they belong to, are equally poorly informed. Patient information is an integral part of
treatment and should be tailored to each patient individually
Biography
With over 28 years of comprehensive experience in nursing, academic instruction, and research, I am a dedicated and accomplished Nursing Professional. My journey began with a Bachelor's Degree in Nursing from the University of Applied Health Sciences in Zagreb, Croatia, followed by a Master's Degree in Nursing and subsequent positions in healthcare institutions, including Deputy Director at 'Domnius' Health Care Institution in Zagreb. I further honed my skills and knowledge through international education, obtaining certificates in pain management and hospice care from the USA in 2002. Continuing my academic pursuits, I completed a Doctorate in Science from the Faculty of Medicine at the University of Ljubljana, specializing in Public Health, with a dissertation focused on non-medical factors impacting chronic non-malignant pain treatment outcomes. Throughout my career, I have been committed to advancing nursing education, serving as a Senior Nursing Educator at the Department of Nursing, University of Applied Health Sciences in Zagreb, and currently as a Professor and Assistant Professor at the University of Rijeka, Faculty of Health Studies. My contributions extend beyond the classroom, with over 40 published papers and active participation in international conferences, showcasing my dedication to advancing nursing research and practice. In addition to my professional endeavors, I am an active member of various professional associations, including the Croatian Association of Nurses and Sigma Theta Tau, Alpha Alpha Gamma.